BDC & Sales Boot Camp

What to say and how to say it to get more customers in your dealership

Presented by Mark Rodriguez, Auto Client Care, Inc.

Our BDC & Sales Boot Camp will turn your BDC around, invigorate your people, engage your staff, and double worker production. Learn what to say, how to say it, and why you should say it a certain way, and most importantly, what the client hears. This technique training is then coupled with LIVE phone calls. This seminar is loaded with phone strategies to get better results

BDC and Sales Boot Camp will teach attendees to:

• Handle inbound sales calls both new and pre-owned cars
• Overcome sales call rebuttals and objections
• Convert internet leads into appointments that show
• Control the direction of a call
• How to leave effective voicemail messages that get responses
• NEW! Connecting with millennial shoppers
• NEW! Dealing with customers who insist on over the phone pricing

About the Instructor: Mark Rodriguez, Auto Client Care, Inc. With more than 20 years combined automotive retail and training experience, Mark Rodriguez specializes in training and coaching dealership personnel to deliver world class customer excellence.

GNYADA Seminars, held in person, are developed by qualified dealership experts to meet the highest possible standards and deliver the latest information and solutions for your most pressing business needs. Our programs train new and seasoned dealership professionals to improve operations and profitability results within each department.

Reserve your seat today. Call the GNYADA Education and Training team directly at 718.640.2012, fax your registration form to 718.407.6970, or register here